Overview: Provide senior-level production support for Splunk apps and integrations across on-prem and cloud environments.

Responsibilities: • Diagnose and resolve issues related to app scripts, APIs, dashboards, search queries, alerting logic, and data ingestion. • Troubleshoot and debug application-level issues using logs, scripts, and system diagnostics. • Drive automation for repeated tasks and scripts; maintain and improve operational tooling. • Work with development and engineering teams to analyze bugs and deploy fixes. • Support deployment upgrades, migration, and configuration changes across environments. • Act as a technical point of contact for assigned Splunk applications and use cases. • Ensure proper documentation of root cause analysis and contribute to the knowledge base.

Requirements: • 5+ years’ experience with Splunk application support hybrid environment which includes customer interaction & case management. • Strong scripting expertise in Python, Bash, JavaScript, GitHub, FastAPI etc. • Experience with relative experience in integration methods like API, HEC, scripted inputs etc. • Hands on experience in network data troubleshooting using Wireshark, tcp dump etc. • Good knowledge of Splunk integrations systems in On-Prem, SaaS apps, network components and databases etc. • Excellent knowledge of SQL, PL/SQL, SQLAlchemy, etc. • Self-driven and adaptable with strong documentation and communication skills.