At Vantahire, we are seeking an experienced SMS Firewall Manager to join our Carrier team. This full-time, office-based role is critical for preventing fraud and maximizing SMS revenue within our telecom operations.

Responsibilities:

• Manage and optimize SMS firewall rules to prevent fraud and maximize SMS revenue.
• Analyze large SMS datasets and deliver insights to support commercial strategies.
• Monitor SMS traffic and report key performance metrics daily and weekly.
• Detect and investigate SMS fraud patterns, recommending proactive solutions.
• Collaborate with technology and carrier teams to improve system effectiveness.
• Maintain and update operator databases and numbering plans.

Requirements:

• 3-5 years’ telecom experience with a focus on SMS traffic and fraud management.
• Strong analytical skills and advanced Excel proficiency (Pivot Tables, Lookups).
• Knowledge of telecom protocols (SS7 MAP) and messaging fraud scenarios is a plus.
• Proactive, detail-oriented, and able to work independently in a fast-paced environment.
• Excellent communication skills and ability to work in diverse teams.

Why Vantahire? Be part of a growing, inclusive company committed to equal opportunities. Work with a dynamic team in a fast-paced telecom environment with the opportunity to make a real impact on fraud prevention and revenue growth.